Refund policy

Eligibility: Items can be returned within 03 days of receipt.

Condition: Returned items must be in their original condition, unused and with all original packaging.

Process: To initiate a return, please contact us at [info.trendiva@gmail.com/03402637376] with your order details.

Refunds: Once we receive and inspect the returned item, we will process your refund to the original payment method within 03 business days.

Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Exchanges: If you wish to exchange an item, please contact us to arrange the exchange process.

Non-Returnable Items: Certain items like perishable goods custom products and personal care items cannot be returned.

Contact Us: For any questions about our return and refund policy please reach out to us at: 📞 Phone: 03402637376
📧 Email: info.trendiva@gmail.com