Shipping policy

Shipping Policy

Last Updated: June 2026

At TRENDIVA, we are committed to delivering your orders quickly, safely, and efficiently throughout Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, promotions, or peak seasons, processing times may be slightly extended.

Delivery Time

Estimated delivery times:

  • Karachi: 1–3 Business Days

  • Major Cities: 2–5 Business Days

  • Remote Areas: 4–7 Business Days

Delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

  • Shipping charges are displayed during checkout.

  • Free shipping promotions may be offered on selected products or order values.

  • Additional charges may apply for remote locations.

Order Tracking

Once your order has been dispatched, you may receive tracking information via SMS, email, or WhatsApp, depending on the courier service used.

Delivery Attempts

Our courier partners may attempt delivery multiple times. If delivery cannot be completed due to incorrect information or customer unavailability, the order may be returned to us.

Damaged or Missing Items

If your order arrives damaged or with missing items:

  1. Contact us within 48 hours of delivery.

  2. Provide your order number and clear photos/videos of the package and product.

  3. Our support team will review the issue and assist accordingly.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. TRENDIVA is not responsible for delays or failed deliveries caused by incorrect addresses or contact information.

Shipping Coverage

Currently, TRENDIVA ships across Pakistan. International shipping may be introduced in the future.

Contact Us

For any shipping-related inquiries, please contact:

TRENDIVA

Phone: +92 340 2637376
Email: info.trendiva@gmail.com

We appreciate your trust in TRENDIVA and strive to provide a smooth and reliable delivery experience.